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    (44) 191 284 6133
    (44) 771 324 2814

  • NE Boiler Care Working Hours

    Opening Hours
    Mon - Sat 9.00 - 19.00


Our History

North East Boiler Care is a family run business, we pride ourselves on being able to offer a personalised service and complete peace of mind for our customers. From the moment you pick up the phone we will make sure that you feel at ease.

We are Gas Safe registered, we cover all aspects of heating services, from full system upgrades and boiler replacements, using high efficiency condensing boilers to ducted warm air installations, repairs and services. We are experts in boiler repairs, boiler services and Landlord Gas Certificates (LPC). We offer high standards of excellent work and services, at the most competitive pricing.

We will continue to keep you updated right up to the moment the engineer arrives at your property to carry out the work, and if you have any concerns or problems afterwards, we are just a phone call away. Our reputation has been built upon the fact that we complete work for our customers to the highest standard every time.

When booking work, a job reference number will be allocated on our database system and we keep accurate records of all work carried out - this enables us to provide a service personalised to you. The overall service we provide speaks for itself - the majority of new jobs booked are by customers who have used us before!

Gas Safety Certificate Guidelines

By law, under the Gas Safety (Installation and Use) Regulations 1998, it's your responsibility to get a Gas Safety Certificate every twelve months. You must get this from a Gas Safe Registered engineer for all pipe work, gas appliances and flues installed at your property.

If you use an agent to manage your property, you need to make sure your contract clearly states in black and white whose responsibility it is to carry out maintenance on gas appliances. You must also keep copies of all the paperwork. You'll need to keep a record of the safety inspection for two years, and give a copy to all of your tenants within 28 days of the inspection. If your tenants change, they'll need a copy of the Gas Safety Certificate before they move in. If your contract says the agent is responsible, then the Gas Safety (Installation and Use) Regulations 1998 are passed on to them.

Top tips

1. Legally you only have to carry out a gas safety inspection every twelve months, but it’s a good idea to get appliances checked between tenants too. Then you’ll be sure your appliances are in tip-top condition before your new tenants move in.

2. Installing a Carbon Monoxide (CO) alarm comes highly recommended – not just by us, but by HSE too. It’s the best way to make sure your tenants are safe from dangers of Carbon Monoxide poisoning. But an alarm should never replace regular maintenance and safety checks.

3. Since the 1st October 2013, it has been a legal requirement in Scotland to have a CO alarm installed in the same room as a new or replacement fixed fossil fuel burning heating appliance - this includes gas appliances. Whilst a legal requirement has existed in England & Wales since 1st October 2010 to have a CO alarm installed in the same room as a new or replacement fixed solid fuel appliance this does not include gas appliances. However it is still recommended when gas appliances are present to help ensure safety. The alarm may be hard wired or battery powered to comply.

What you’ll get with a Gas Safety Certificate:

  • Your gas appliances will be checked for gas tightness.
  • If test points are available, standing and working pressure will be tested.
  • Your Gas Safe engineer will check burner pressure and gas rate against the manufacturers data plate.
  • Checks will be carried out for the provision of all necessary ventilation.
  • Flue flow will be tested to make sure products of combustion are removed.
  • All flame failure devices will be checked for satisfactory operation.
  • Where appropriate checks will be made for physical stability, presence and effectiveness of stability brackets.
  • Investigations for any evidence of unsafe operation will be made and reported.
Without completing all of the above checks an appliance can not be issued a Gas Safety Certificate.